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FAQ

What’s the story behind Snowsuits for Kids?

Learn more about Judy and our fantastic team at our About Us page.

 

I have a question, who do I contact?

Need help? If you need assistance or simply have a question, visit our Customer Service page for information on connecting with us.

 

How can I track my order?

Once your item ships, you will receive an e-mail notification with a confirmed USPS tracking number. Click the link in your e-mail or enter your tracking number at www.usps.com for status updates and a projected delivery date.  For more details on shipping, please visit our Shipping page.

 

Does Snowsuits for Kids charge sales tax?

Snowsuits for Kids is headquartered in Illinois.  A 6.25% sales tax will be charged for in-state purchases only. No taxes are charged for other U.S. destinations or for International shipments.

 

How do I know what size to order?

We know that no two kids are the same and that can make sizing a bit tricky…  Snowsuits for Kids is here to expertly guide you through the sizing process so that your Outerwear order is “just right”.   Visit our Sizing Guide for more information.

 

How can I make changes to my order?

If you need to modify your order in any way, please call us toll free at 855-567-3003 or email us at info@snowsuitsforkids.com with your changes as soon as possible. We will gladly accommodate any order changes needed provided your order has not yet shipped.

 

Can I exchange an item for a different size?

Need a different size?  Item(s) that are unworn and with all original tags still attached can be exchanged for U.S. and Military orders.  For more information, visit our Returns and Exchanges page.


What is your Return Policy?

Our 100% guarantee ensures that every item you purchase at Snowsuits for Kids meets your highest standards or you can return it for a replacement or refund. Item(s) that are unworn and with all original tags still attached can be exchanged.  For more information, visit our Returns and Exchanges page.


What types of payments are accepted?

For your convenience we accept Visa, MasterCard, Discover, American Express, and PayPal.


Does Snowsuits for Kids ship Internationally?

Our International customers are a large part of our business and we ship to over 180 countries! For more details on International Shipping, please visit our Shipping page. 

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